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FAQs

What items are not allowed?

❌ Hazardous & Chemical Waste

  • Liquid chemicals

  • Adhesives, solvents, or wet paint

  • Pesticides or herbicides

  • Fuel, gasoline, diesel, kerosene

  • Corrosive or strong cleaning agents

❌ Flammable / Explosive Items

  • Propane tanks

  • Aerosol cans

  • Fire extinguishers

  • Ammunition or fireworks

❌ Environmental Hazard Items

  • Refrigerants (Freon)

  • Motor oils

  • Antifreeze

  • Transmission or hydraulic fluids

❌ Batteries & Electronics

  • Car batteries

  • Lithium batteries

  • Fluorescent tubes

❌ Food Waste or Liquids

  • Full garbage bags of food

  • Any liquid waste

If you’re unsure about a specific item, please contact us before loading your dumpster.

Our flat-rate pricing includes up to 1 ton of weight (unless otherwise specified in your quote).

If the dumpster exceeds the included weight:

  • Additional weight is billed at $150 per extra ton

  • Weight is determined by the landfill or transfer station scale

Tips to avoid extra weight charges:

  • Roofing shingles, plaster, dirt, concrete, and stone are extremely heavy

  • Keep heavy materials low and evenly distributed

  • If you’re unsure how much your debris weighs, contact us for an estimate

Some items are accepted but the transfer station charges special handling fees. These include:

Appliances with refrigerants

  • Refrigerators

  • Freezers

  • Air conditioners
    Fee: $25 each

Mattresses & Box Springs
Fee: $100 each

Tires
Fee: $10–$75 each, depending on size

TVs & Computer Monitors
Fee: $35 each

If you have an item not listed here, ask us—fees vary by facility.

Each dumpster has a marked fill line and must be loaded safely.

Please do NOT:

  • Load debris above the top edge

  • Let items stick out from the sides

  • Overload with heavy materials above halfway

Why these rules matter:

  • Trucks have strict legal weight limits

  • Unsafe or overloaded dumpsters cannot be transported

  • Overfilled loads may result in return-trip fees or unloading requirements

If you’re not sure how to load your material properly, just ask—we’re here to help.

Allowed with restrictions (due to refrigerants):

  • Refrigerators

  • Freezers

  • Air conditioners
    (These carry a special handling fee—see “Items Allowed With an Extra Fee”)

Other appliances generally allowed:

  • Washers

  • Dryers

  • Stoves

  • Dishwashers

Guidelines:

  • Remove loose doors when possible

  • Load appliances low in the dumpster

  • Avoid stacking heavy appliances on fragile items

If you have several appliances, check with us first to avoid overweight issues.

Do you provide same-day delivery?

  • Yes—often available when trucks are nearby.

  • Call early for the best chance of same-day arrival.

Do you service outside Hartford, CT?

  • Yes—we serve many surrounding areas.

  • Contact us with your address for confirmation of coverage or travel fees.

Can a dumpster be placed on the street?

  • Some towns require a permit for street placement.

  • You are responsible for obtaining any required permits.

Do I need to be present for delivery or pickup?

  • No—as long as we have clear instructions and access.

  • Mark the placement area if you will not be home.

To protect your driveway during delivery and pickup:

  • Lay down plywood sheets where the dumpster will sit

  • Avoid placement on soft ground or decorative pavers

  • Move cars from the area to allow a straight, unobstructed approach

  • Sweep loose gravel or debris where the dumpster will be placed

If you don’t have plywood, let us know ahead of time—we may help provide alternatives.

Before your dumpster arrives:

1. Check space and clearance

  • Ensure room for both the container and the truck

  • Watch for low branches, wires, or overhangs

2. Choose a safe surface

  • Flat, solid driveway is ideal

  • Avoid sloped, muddy, or soft ground

3. Provide clear instructions

  • Mark the exact placement spot

  • Inform us of any gate codes, obstacles, or concerns

4. Plan your loading path

  • Keep a walkway from the house/garage to the dumpster

  • Separate restricted items before loading